What our client's think of our service matters most to us.
Here is a recent review of our probate service.
"I had approached a number of companies regarding probate, but found that they were only interested in providing a blanket approach and charging set fees, which I felt were exorbitant. I decided to do probate myself, but procrastinated over the task as it felt arduous.
Luckily, I went on line to find an answer to a question regarding the probate process and stumbled across an article that discussed the fact that accountancy firms could now deal with probate. Fortuitously this led me to Ian Neal at Bates Weston.
From the first phone call, Ian and the team were very welcoming and helpful. They listened carefully to what I wanted and successfully tailored their services to meet my needs. They explained everything to me clearly and concisely, as the process unfolded, which meant that I felt confident in undertaking the aspects of the process I wanted to do for myself. It took a huge weight off my mind knowing that they had a high level of expertise and were being so thorough. They were invaluable as they understood the probate process in a way I never could.
They always made me feel welcome at meetings and put me at my ease. This was important, especially as I alone was dealing with everything involved with my late mother’s estate and coming to terms with my bereavement.
I have been very impressed with all of the work that Bates Weston have done for me and will continue to use their services in the future, regarding my tax returns, pension, will, LPA’s and savings. I have also recommended them to friends, as a company that are professional, and go that little bit further in providing a personal touch."
The probate service is delivered by Ian Neal and his team. If you would like to speak with Ian, please do call us on 01332 365855 or email firstname.lastname@example.org.